Refund Policy » MaanviPrintAura - Your Phone Your Style

Refund & Cancellation Policy – Maanviprintaura.com

      ❌ Order Cancellation & Changes Policy
      Order cancellation is allowed only within 2 hours of placing the order.
Email, Address, Pincode & Mobile Number can be updated within 2 hours only.
No product can be edited or added after order confirmation (except within 2 hours).
All requests must be sent to support@maanviprintaura.com within the allowed time.

    

Social Media Disclaimer:
Our social media platforms are for information purposes only. Order-related complaints, cancellation, or update requests raised on social media will not be considered. Please contact us only via our official email.

📦 Refund & Replacement Policy

🎥 360° Unboxing Video is mandatory at the time of delivery.
⏱️ Proof (video/photos) must be shared within 24 hours of delivery.
🚫 Without valid proof, refund or replacement will not be processed.
📧 Issues must be reported via email within 24 hours.
🔍 Refund/Replacement is initiated only after passing Quality Check (QC).
⏳ Once approved, processing starts within 48 hours.
🖨️ Minor color variations may occur due to printing; QC decision will be final.

      Customers must raise any order-related queries within 30 days from the order date.  
      Requests after 30 days are not eligible for refund or replacement.
    

⚠️ Wrong Information / RTO Policy

Orders with incorrect address, pincode, or mobile number are not eligible for refund or replacement.
If the order is returned (RTO), re-shipment is possible after receiving the parcel.
🚚 Extra courier charges will apply for re-shipment.

🚫 Products Not Eligible for Refund / Replacement

No unboxing video provided.
No valid photo/video proof.
Complaint not reported within 24 hours.
If QC or support team is not satisfied with the proof.

Delivery Attempts:
Maximum 3 delivery attempts will be made. If the customer fails to receive or coordinate with the courier, the order will not be eligible for refund or replacement.

💰 Refund Timeline

After confirmation, refund will be credited within 4–5 working days via the same payment method used during checkout.

🚚 Delivery Policy

Standard delivery time: 5–9 business working days.
Maximum delivery time in rare cases: 20 days.

💯 If the order is not delivered within 20 days, a full refund will be provided.

❓ FAQ – Cancellation, Refund & Replacement

Q1. Can I cancel my order? Yes, only within 2 hours of placing the order. Q2. Can I change my details? Yes, within 2 hours only. Q3. Can I add products after order confirmation? No, adding products is not allowed. Q4. How do I request cancellation or changes? Send an email to support@maanviprintaura.com within 2 hours. Q5. Is unboxing video mandatory? Yes, it is compulsory. Q6. Issue reporting time? Within 24 hours of delivery with photo/video proof. Q7. What if proof is not provided? Refund or replacement will not be possible. Q8. How is refund/replacement processed? QC check → Approval → Processed within 48 hours. Q9. Color difference or print issues? Minor variations may occur due to printing; QC decision will be final. Q10. What if wrong address is provided? Refund is not possible. Re-shipment is available with extra courier charges.